This
privacy policy (together with our Terms of Use and
any other documents referred to on it) sets out the
basis on which any personal data we collect from
you, or that you provide to us, will be processed by
us. Please read the following carefully to
understand our views and practices regarding your
personal data and how we will treat it.
For the
purpose of the Data Protection Act 1998 (the Act),
the data controller is Lucinda Valentine trading as
Guardian Fitness and Healthcare (contact details at
point 11 below).
BY
SUBMITTING YOUR PERSONAL INFORMATION TO US, YOU ARE
CONSENTING TO THE PROCESSING OF YOUR PERSONAL
INFORMATION AS SET FORTH IN THIS PRIVACY POLICY. IF
YOU ARE SUBMITTING PERSONAL INFORMATION OF THIRD
PARTIES TO US, YOU WARRANT AND REPRESENT YOU HAVE
THEIR CONSENT TO PROVIDE THEIR PERSONAL INFORMATION
TO US AND WILL HOLD US HARMLESS FROM AND AGAINST
CLAIMS BY SUCH INDIVIDUALS RELATING TO OUR
PROCESSING AND USE OF SUCH PERSONAL INFORMATION
WITHIN THE TERMS OF THIS PRIVACY POLICY.
1. Information we may collect from you
We may
collect and process the following data about you:
-
· Information
that you provide by filling in forms either
manually or on our site. This includes
information provided at the time of
registering to use our site, subscribing to
our service, posting material or requesting
further services. We may also ask you for
information when you report a problem with
our site.
-
· If
you contact us, we may keep a record of that
correspondence.
-
· We
may also ask you to complete surveys that we
use for research purposes, although you do
not have to respond to them.
-
· Details
of transactions you carry out through our
site and of the fulfilment of your orders.
2. IP
Address and Cookies
Our
website does not track you or your internet usage.
We sometimes use a third party company called
“ShareThis” who provide share buttons along the side
of our pages. This allows you to share the page on
social media sites if you with to.
3.
Financial Information
Our site
may direct you to external payment sites such as
Paypal and GoCardless Ltd. These financial
transactions and your financial information is never
kept, stored or shared. Your information and
payments via Paypal are protected by the Paypal
guarantee. If you use your card to make payment you
are also protected by your bank/card company for the
transaction. GoCardless transactions are regulated
by the FSA (Financial Services Authority) and are
protected by the Direct Debit Guarantee.
4.
Where We Store Your Personal Data
The data
that we collect from you via paperwork is stored
manually in a locked safe, which has no public or
shared access whatsoever. All information you
provide to us digitally is stored on an encrypted
and password protected external hard-drive. This is
also locked in the safe along with the paperwork. We
will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance
with this privacy policy.
Unfortunately, the transmission of information via
the internet is not completely secure. Although we
will do our best to protect your personal data, we
cannot guarantee the security of your data
transmitted to our site; any transmission is at your
own risk. Once we have received your information, we
will use strict procedures and security features to
try to prevent unauthorised access.
5.
Uses Made of the Information
We use
information held about you in the following ways:
-
· To
ensure that content from our site is
presented in the most effective manner for
you and for your computer.
-
· To
provide you with information, products or
services that you request from us or which
we feel may interest you, where you have
consented to be contacted for such purposes.
-
· To
carry out our obligations arising from any
contracts entered into between you and us.
-
· To
allow you to participate in interactive
features of our service, when you choose to
do so.
-
· To
notify you about changes to our service.
We may
also use your data to provide you with information
about goods and services which may be of interest to
you.
If you do
not want us to use your data in this way, please
tick the relevant box situated on the form on which
we collect your data (the registration form).
6.
Disclosure of Your Information
We respect your privacy and do not tolerate spam and
will never sell, rent, lease or give away any of
your information (name, address, email, etc.) to any
third party. Nor will we send you unsolicited
email. Much of the information you provide to us,
including verbally, is often very sensitive and
private, be assured that we respect the
confidentiality of this information and it is never
disclosed by us. We will only disclose your
information when we are required to do so by a court
of law.
7.
Your Rights (Opt in & Opt out)
You have
the right to ask us not to process your personal
data for marketing purposes. We will usually inform
you (before collecting your data) if we intend to
use your data for such purposes. You can exercise
your right to prevent such processing by checking
certain boxes on the forms we use to collect your
data. You can also exercise the right at any time
by contacting our us. Likewise, if you wish to
start receiving marketing communications from us,
just let us know.
8.
External links
Our site
may, from time to time, contain links to and from
the websites of our partner networks, advertisers
and affiliates. If you follow a link to any of
these websites, please note that these websites have
their own privacy policies and that we do not accept
any responsibility or liability for these policies.
Please check these policies before you submit any
personal data to these websites. Unfortunately, the
transmission of information via the internet is not
completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any
transmission is at your own risk. Once we have
received your information, we will use strict
procedures and security features to try to prevent
unauthorised access.
9.
Access to Information
The Act
gives you the right to access information held about
you. Your right of access can be exercised in
accordance with the Act. Any access request may be
subject to an administration fee of £10 to meet our
costs in providing you with details of the
information we hold about you.
10.
Changes to Our Privacy Policy
Any
changes we may make to our privacy policy in the
future will be posted on this page and, where
appropriate, notified to you by e-mail.
11.
How to Contact us
For
further information or enquiries regarding your
personal information (including to request access to
or correction of your personal information or to
make a privacy complaint), please contact us:
By email:
sales@guardianfitness.co.uk
